Thank you for choosing our CRM services. We strive to provide excellent products and services to our customers. Please read our refund policy carefully before making a purchase.

1. No Refunds for Services:
We do not offer refunds for services rendered. Once a service has been provided and initiated, it is non-refundable. Please ensure that you carefully review your requirements and specifications before engaging our services.

2. 7 Days Defective Return Policy:
We understand that technical issues may arise. If you encounter any defects or issues with our CRM services within the first 7 days from the date of purchase, you are eligible for a defective return. To initiate a return, please follow the steps below:
- Contact our customer support team at sos@aibrokertech.com within 7 days of the purchase date.
- Provide a detailed description of the defect or issue you are experiencing.
- Our support team will assess the reported issue and guide you through the return process if applicable.

3. Return Process:
If your return is approved, we will provide instructions on how to proceed with the return. Please note the following:
- Ensure that the defective service is deactivated and no longer in use.
- You may be required to provide additional information or cooperate with our support team to facilitate the return process.
- Once the return is processed and approved, a refund or credit will be issued to your original method of payment.

4. Exclusions:
This defective return policy does not cover issues arising from:
- Improper use or misuse of the CRM services.
- Modifications or alterations made to the services without our authorization.
- Compatibility issues arising from changes in your system configuration.

5. Contact Information:
If you have any questions or concerns regarding our refund policy, please contact us at sos@aibrokertech.com. Our customer support team is available to assist you.
Note: This refund policy is subject to change without notice. Please check our website for the most up-to-date information regarding our policies.